Returns & Exchanges

At daals, we want you to love your new home additions, which is why we offer a straightforward 30-day return policy for any items in their original condition and packaging. If your purchase isn't quite right for your space, we are here to help you navigate the return or exchange process quickly.

1

Initiate Your Request

Visit our online returns portal or contact our customer care team with your order number and reason for return to receive your unique return authorization.

2

Prepare the Item

Carefully disassemble your furniture if necessary and pack it securely in its original box, ensuring all hardware and assembly instructions are included.

3

Schedule a Collection

For larger furniture pieces, we will coordinate a professional courier collection at a time that suits you, or provide a prepaid label for smaller decor items.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing